FAQ

FAQ - Frequently Asked Questions

How much does it cost to use this site?

Nothing. Use the site as much as you want at no cost to you.

Do I have to sign-up or register to use this site?

No.

You can use PriceBall.com as much as you want without signing up or registering. You may choose to sign up for our email newsletter to receive our latest coupons and deals by email, but this is completely optional.

Where do you get your coupons from?

Our proprietary coupons and deals software searches the web for the latest coupons and deals from hundreds of different online stores and websites. Many of the coupons and deals we publish are exclusive and available only to PriceBall.com visitors.

How do I use a coupon or get a deal?

Click the offer link on the PriceBall Coupons and Deals page for the merchant you want to purchase from. When prompted, enter the coupon code in the appropriate coupon box. Some coupons have no code to enter and are activated automatically by clicking the offer link. When you are done with your transaction, be sure to verify that the appropriate offer has been applied to your total. Coupon discounts may not apply to certain brands and/or products. Please check the merchant site for any restrictions and additional deal and product updates.

How do I know the coupons and deals are up-to-date?

Our proprietary coupons and deals software searches the web for coupons and deals several times a day to ensure that you are seeing the most up-to-date coupons and deals. Every coupons and deals page is date and time stamped to show you when the coupons, deals and product offers on the page were last updated. You can update the product deals and offers by clicking the Refresh or Reload button on your browser, or by clicking on the Update Deals button above the search results. You should then see the deals and offers most recently reported by each merchant. We do publish an expiration date for coupons and deals if a merchant supplies one.

How can I tell my friends about PriceBall.com?

Below every product offer post is Share/Bookmark button. You can click this button to put the product offer page in your list of Bookmarks or Favorites using the list of bookmarking options in the "Bookmark" section. There is also an "E-mail" section that allows you to send an e-mail to your friends to let them know about the great deals you found on PriceBall.com. A third a section, "Social Web", allows you to share the product offer page on some of the more popular social bookmarking sites, such as Digg and Stumble Upon.

Why is the coupon I want to use expired?

We rely on each store or merchant to notify us about their current coupons, deals and offers. Most of the time, stores will do this in a timely and accurate manner. Occasionally, a merchant will be slow to withdraw an expired or obsolete offer and not notify us about it until some time has passed. We apologize for this in advance, but we can only publish the coupons, deals and offers as reported to us by the merchant. If you find an expired or obsolete coupon or offer on our site, please notify us and we will use our best efforts to rectify the situation as soon as possible.

Why is the deal listed on this site different than the one listed on the store's site?

We rely on each store or merchant to notify us about their current deals, offers and prices for their products. Most of the time, stores will do this in a timely and accurate manner. Occasionally, a merchant will change an offer for a product but not notify us about the change until some time has passed. We apologize for this in advance, but we can only publish the deals and offers as reported to us by each merchant.

Do you use sponsored links to other sites?

When you click on a coupon or best deal link on our site, the store or merchant may pay us a advertising fee or a referral fee. This comes out of the store's pocket, not yours - you still pay the same price as you would if you had gone directly to the store or merchant's site.

Why did you send me email?

Our email marketing is permission based. If you received a mailing from us, then our records indicate that

  • You have expressly shared this address for the purpose of receiving information in the future ("opt-in")
  • You have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email from PriceBall.com or purporting to be sent from PriceBall.com, please forward a copy of that email with your comments for review using the Comments form at the bottom of this page.

How can I stop receiving email from PriceBall.com?

Each subscription email we send contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the Unsubscribe link at the end of any subscription email.

I have question about a product I purchased using your site - who can I talk to?

You should contact a merchant directly with questions about a purchase or for general information about a product, such as shipping costs or insurance. We have no involvement in the ordering, order fulfillment, shipping, delivery, or return of any product from any merchant. Any and all customer service and support is handled by the merchants, not by PriceBall.com.

Do you endorse or recommend the products, stores and merchants that appear on this site?

No.

Mention of third-party products or services, including the use of trademarks or links associated with the web sites of Vendors or with specific product or service pages, is for informational purposes only and constitutes neither an endorsement nor a recommendation of those products, services or Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with PriceBall.com. You acknowledge that phrases such as "best" and "highest rated" and "top rated" and "lowest" are a subjective terms, and are open to many different interpretations and meanings, and are likely to be superceded or subject to alteration over time, and that this Web Site's use of these terms and others like them is for promotional purposes only and nothing more.

You further acknowledge that PriceBall.com may receive advertising fees, referral fees, commissions, or other consideration in exchange for promoting a Vendor's products, services, or web site.


As with all commerce transactions, it is up to you to fully investigate both the products and services you intend to purchase and the Vendors you intend to do business with before making your purchase.


How can I ask a question?

If you have a general question about PriceBall.com, just type your question in the Leave a Comment box below and click the Submit button. If you have a question about a merchant product or order, you need to contact the merchant directly (most merchants will have full contact information on their website).

  • Share/Bookmark

Comments on this entry are closed.